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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Benabides

June 10, 2025

1  out of  5
rating by S Benabides
"Rates went up across the board because the company needs to maintain a certain level of funds. Agent told me I could go somewhere else if I wasn't satisfied. So much for safe driver incentives and elderly discounts."
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Elaine Johnson

June 5, 2025

5  out of  5
rating by Elaine Johnson
"I have been speaking with Juan for some time now and the customer service has never wavered. We were able to sit down and get a quote from him, he explained everything to me so that I could understand the reasoning, not just giving me a bunch of info as if I already understood the insurance lingo. I really appreciate him for going above and beyond. If you're looking for an agent, Juan is def your guy, he's not just there to collect a paycheck, he actually cares. Thank you Juan, 10/10 recommend."
We responded:
"Elaine, thank you so much for this great review! We appreciate you sharing your experience with us. - Ernie Bolanos"
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Andrea Paola Castillo

June 5, 2025

5  out of  5
rating by Andrea Paola Castillo
"Richard Pineda was very professional and extremely helpful, He was very pleasant and kind to have a conversation with and knowledgeable when it came to life insurance. Thank you for helping out i appreciate it!"
We responded:
"Andrea, thank you for taking the time to leave us such a great review! We love helping families with life insurance. Glad we could assist you. - Ernie Bolanos"
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kenneth granillo

June 2, 2025

5  out of  5
rating by kenneth granillo
"Brian has exceptional customer service!"
We responded:
"We appreciate your review Kenneth! We are glad to know you had a great experience with our State Farm office. - Ernie Bolanos"
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Dave Weide

May 30, 2025

5  out of  5
rating by Dave Weide
"Bryan was very thorough and suggestive on how I can save more money on my premiums."
We responded:
"Glad we could assist Dave and thank you for taking the time to leave us a review. We appreciate you! - Ernie Bolanos"
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Sandra Murillo

May 30, 2025

5  out of  5
rating by Sandra Murillo
"Thank you Bryan for helping me save money on my insurance policy!"
We responded:
"So glad we could assist you Sandra! Thank you for taking the time with the review. - Ernie Bolanos"
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marilyn Sluka

May 29, 2025

5  out of  5
rating by marilyn Sluka
"Diana was very helpful, answering all of my questions, checking to see how my rates could be lowered due to the recent approx $25/mo increase in my auto insurance for no fault of my own, no tickets or accidents, just higher rates for insurance. She was willing to try to help in any way she could."
We responded:
"We’re thankful for your feedback Marilyn! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Ernie Bolanos"
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Vanessa Cain-Hines

May 28, 2025

5  out of  5
rating by Vanessa Cain-Hines
"Bryan with Ernie Bolanos State Farm is totally awesome! Very nice and easy to talk to. He was able to lower my insurance when i called."
We responded:
"Thanks for the review Vanessa! So glad we could assist you! - Ernie Bolanos"
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Serafin Herrera

May 28, 2025

5  out of  5
rating by Serafin Herrera
"Brian provides a exceptional customer service every time that I call for my insurance needs."
We responded:
"Thanks for the review Serafin! We appreciate you taking the time to recognize our service! - Ernie Bolanos"
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Alex Bolanos

May 28, 2025

5  out of  5
rating by Alex Bolanos
"Brian was big help!!"
We responded:
"Thank you for your 5-star review Alex! We appreciate you! - Ernie Bolanos"
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Kristine

May 27, 2025

5  out of  5
rating by Kristine
"Diana is a great State Farm representative to work with. She answers your questions as thoroughly as possible regarding car policies. She helped me find ways to lower my premium as well."
We responded:
"Thank you for taking the time to review our service Kristine! Glad we could assist you. - Ernie Bolanos"
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Lucero Rodriguez

May 24, 2025

5  out of  5
rating by Lucero Rodriguez
"Brian, the representative who helped me, was professional, patient, and genuinely cared about getting me the best deal. He took the time to explain my options and helped lower my rate without sacrificing coverage. The entire process was smooth, and their customer service has been excellent since day one. I feel confident and well-supported. Highly recommend to anyone looking for reliable and affordable car insurance!"
We responded:
"We’re honored by your positive feedback Lucero! Thank you for taking the time to review our office. - Ernie Bolanos"
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Gabriela Garcia

May 23, 2025

5  out of  5
rating by Gabriela Garcia
"I cannot express how grateful I am for Richard at State Farm Insurance. From the moment I reached out to him, he has gone above and beyond to ensure I received the best service possible. His professionalism, knowledge, and genuine care make him stand out in the insurance industry. Richard took the time to thoroughly explain my policy options, addressing every question I had with patience and clarity. He worked diligently to find a plan that not only met my needs but also fit my budget. It’s rare to find someone who truly prioritizes their clients like Richard does. What impressed me most was his willingness to go the extra mile. He followed up consistently, ensuring that I felt comfortable and confident in my decisions. Thanks to Richard, I feel secure knowing that I'm well-protected and supported. I wholeheartedly recommend Richard to anyone seeking insurance guidance. His exceptional service and dedication are truly commendable. Thank you, Richard, for all your hard work and for making this experience so positive!"
We responded:
"Gabriela! Thank you so much for such a wonderful review! This captures what our agency strives for everyday! Thanks again! - Ernie Bolanos"
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anna lopez

May 19, 2025

5  out of  5
rating by anna lopez
"Omg I love Bryan! He helped me with going over my coverage and explained everything to me. I recommend him if you are looking for insurance."
We responded:
"Thank you for the great review Anna! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Ernie Bolanos"
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Florencia Sala

May 17, 2025

5  out of  5
rating by Florencia Sala
"Representative Brian assisted me with our policy changes and premium. He was able to give clarity and answer all questions that other agents simply didn't. Si necesitan ayuda pregunten por él y asi se aseguran que no les den informacion equivocada."
We responded:
"Thank you for your 5-star review Florencia! My State Farm team and I are happy to be your good neighbor! - Ernie Bolanos"
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Adam

May 17, 2025

5  out of  5
rating by Adam
"Bryan helped me out a lot"
We responded:
"Glad we could assist Adam! Thank you for your review! - Ernie Bolanos"
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Clara E

May 16, 2025

5  out of  5
rating by Clara E
"I had such a great experience with Bryan, I appreciate the time he took to explain everything to me. Bryan is definitely the best!! I will most definitely be recommending other people."
We responded:
"We’re thankful for your feedback Clara! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Ernie Bolanos"
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Dawn Faulconer

May 14, 2025

5  out of  5
rating by Dawn Faulconer
"Bryan always goes above and beyond. The customer service level he provides is exceptional. He is knowledgeable and always follows up on every request I've had."
We responded:
"Thank you for taking the time to leave us a great review Dawn! We look forward to continuing to serve your insurance needs! - Ernie Bolanos"
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Daniel Hereford

May 14, 2025

5  out of  5
rating by Daniel Hereford
"Bryan helped me with going over my bill and explaining coverage by coverage to the tea. I appreciate his expertise!"
We responded:
"Thank you for your 5-star review Daniel! My State Farm team and I are happy to be at your service. - Ernie Bolanos"
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Jesse Coffey

May 10, 2025

5  out of  5
rating by Jesse Coffey
"Juan from this team did an amazing job getting my insurance going. He is very personable and it feels like he really cares about your needs. Keep up the great work! I will send people his way!"
We responded:
"Thank you for taking the time Jesse! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Ernie Bolanos"
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Shane Markoff

May 9, 2025

5  out of  5
rating by Shane Markoff
"I absolutely love Bryan from State Farm! I have had State Farm since I was 16 and I’m now (much) older! Hahahaha ;-) I have had the unfortunate situation of having many things go wrong all at once with many different cars and toys that I have/ had, all at the same time. We all know how trying to get a hold of an adjuster can be. Bryan is always right there to help with no attitude or argument but with a feeling of wanting to help but at the same time, making a small talk of asking about the fam remember names and convos we have had in the past from wasting time on hold and such. I have also had the pleasure of being able to call in and ask a simple question about my policy, and be informed if I was safe and in the norm without being coerced into an upsale! When I bought a new toy/ truck and needed immediate insurance, Ernie and Bryan were there for me!"
We responded:
"Shane, I can't thank you enough for such a heartfelt review on Bryan. Bryan definitely deserves this recognition and I'm glad you captured it so well. - Thanks again! - Ernie Bolanos"
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Dylan Loftus

May 9, 2025

5  out of  5
rating by Dylan Loftus
"Bryan was comparing me across all carriers to find me the best deal! He was a great help and made my experience smooth and comfortable."
We responded:
"So glad we could assist Dylan! Thank you for the great review! - Ernie Bolanos"
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kathy ycaza

May 7, 2025

5  out of  5
rating by kathy ycaza
"They are fantastic. They've helped me with everything I needed. But as if I can't, there were herbal, but"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Ernie Bolanos"
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Jacobo Miranda

May 5, 2025

5  out of  5
rating by Jacobo Miranda
"Great customer service!"
We responded:
"Thank you for taking the time to share your experience Jacobo! - Ernie Bolanos"
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J Morris

April 25, 2025

5  out of  5
rating by J Morris
"Highly recommend. Diana has been very helpful and patient in offering alternatives to keep our insurance affordable. A little stability in a turbulent world is so very appreciated."
We responded:
"Thank you for your great review Mr. Morris! We appreciate you! - Ernie Bolanos"